Privacy Policy

Overview

RS Dynamics is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website or make a purchase. We process all personal data in accordance with applicable UK data protection laws.

Information We Collect

We may collect and process the following information:

Personal identification details such as your name, billing address, shipping address, email address, and phone number
Payment details (processed securely via third-party payment providers; we do not store full payment information)
Order history and purchase details
Technical data such as IP address, browser type, and device information
Usage data relating to how you interact with our website

How We Use Your Information

We use your information to:

Process and fulfil your orders
Communicate with you regarding your purchases or enquiries
Provide customer support
Improve our website, products, and services
Prevent fraudulent transactions and enhance security
Comply with legal and regulatory obligations

We will only use your data where we have a lawful basis to do so, including fulfilling a contract, complying with legal obligations, or pursuing legitimate business interests.

Sharing Your Information

We may share your information with:

Third-party suppliers and manufacturers for order fulfilment
Payment processing providers to securely handle transactions
Delivery and courier services
IT and website service providers
Legal or regulatory authorities where required

We do not sell or rent your personal data to third parties.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes it was collected for, including legal, accounting, or reporting requirements.

Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or alteration. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

Under UK data protection laws, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your data where applicable
Object to or restrict certain types of processing
Request transfer of your data (data portability)

To exercise any of these rights, please contact us using the details provided on our website.

Cookies

Our website may use cookies and similar technologies to enhance user experience, analyse site traffic, and improve functionality. You can control or disable cookies through your browser settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites.

Changes to This Policy

RS Dynamics reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page, and continued use of the website constitutes acceptance of those changes.

Contact

If you have any questions about this Privacy Policy or how your data is handled, please contact RS Dynamics through the appropriate channels listed on our website.