Shipping Policy

Overview

RS Dynamics works with a network of trusted suppliers and manufacturers to fulfil orders. As a result, products are shipped directly from third-party suppliers or distribution centres. By placing an order, you acknowledge and accept that shipping arrangements may vary depending on the product and supplier.

Order Processing

All orders are processed once full payment has been received. Orders are typically processed within 1–3 business days; however, processing times may vary depending on product availability and supplier handling times.

RS Dynamics reserves the right to delay or cancel orders if issues arise with stock availability, payment verification, or incorrect order details.

Shipping Times

Delivery times are estimates only and are not guaranteed. Shipping durations may vary based on supplier location, product type, and destination.

Delays may occur due to factors outside our control, including but not limited to courier delays, customs processing, or supply chain disruptions. RS Dynamics is not liable for any delays once an order has been dispatched.

Shipping Costs

Shipping costs are calculated at checkout where applicable. These costs may vary depending on the size, weight, and destination of the order.

Any customs duties, taxes, or import charges (if applicable) are the responsibility of the customer.

Order Tracking

Where available, tracking information will be provided once your order has been dispatched. In some cases, products shipped directly from suppliers may have limited tracking updates.

Delivery

All deliveries are made to the address provided at checkout. It is the customer’s responsibility to ensure that all shipping information is accurate and complete.

RS Dynamics is not responsible for failed deliveries due to incorrect or incomplete address details provided by the customer.

Lost, Delayed, or Damaged Shipments

If your order is lost, significantly delayed, or arrives damaged, you must contact us as soon as possible. We will work with the supplier and courier to investigate the issue.

RS Dynamics is not liable for loss or damage occurring after the item has been marked as delivered. Any claims may be subject to courier investigation processes.

Multiple Shipments

As products may be sourced from different suppliers, items within the same order may be shipped separately and may arrive at different times.

Contact

For any shipping-related enquiries, please contact RS Dynamics through the details provided on our website.